Date of Last Revision: July 25, 2024

1. Introduction

Welcome to NexGenAI Solutions Group! This privacy policy outlines how we collect, use, and protect your personal information when you visit our website (https://nexgenai.io/). 

WHO WE ARE 

NexGenAI Marketing Innovations, NexGenAI Strategic Advisory Group, and NexGenAI Affiliate Network, divisions of NexGenAI Solutions Group (“NexGenAI,” “we,” “us,” “our”) provides services (described below) through its Site: https://nexgenai.io/ (the “Site” or the “Website”) to you (“Client,” “you,” “your” means you, the individual, firm or corporate body. NexGenAI respects the privacy of our users (“user” or “you”) and your rights to control your personal information. With that in mind, we want to be clear about the information we collect and why.

NexGenAI Marketing Innovations is an innovative provider of AI-driven marketing solutions. Their platforms offer advanced analytics and automation tools designed to enhance marketing strategies and drive business growth; NexGenAI Strategic Advisory Group helps businesses to implement innovative solutions that drive growth, improve efficiency, and enhance customer experience by utilizing the latest technology and cutting-edge AI-strategies to stay ahead of the curve and adapt to the constantly evolving digital landscape.; NexGenAI Affiliates Group

Provides solutions to generate revenue by using our cutting-edge technology. (“Services”).

YOUR CONSENT
This Privacy Policy (together with our Terms of Use and any other documents referred to in any of our documents) explains how we collect, use, disclose, and safeguard your personal information when you visit our Site or any other media form, media channel, mobile website, or mobile application related or connected thereto (the “website” or “Site”). Please read this Privacy Policy carefully and make sure you understand it. By using our Site, you are considered to have accepted and consent to our Privacy Policy as well as the general Terms of Use.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OUR SITE. 

THIRD-PARTY WEBSITES 

Our Site may contain links to other websites that are not covered by this Privacy Policy. Once you have used these links to leave our Site, any information you provide to third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should check the other party’s privacy policy to make sure you understand how they collect and use your information and should take steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site. We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

2. Information We Collect

The main purpose of collecting your information is to provide you with the Services offered on the Site. 

• Personal Information: We may collect your name, email address, phone number, and other relevant details when you interact with our website.
• Usage Data: We automatically collect information about your interactions with our site, including IP addresses, browser type, and pages visited.

COLLECTION OF YOUR INFORMATION 

No information sent over the internet is completely secure. We use administrative, technical, and physical security measures to help protect your personal information as explained in this Privacy Policy, but we cannot guarantee the security of information you provide through our Site. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

Commonsense Rules 

Do not submit information on the Site that you consider sensitive or private. Keep in mind that if you directly disclose personally identifiable information or personally sensitive data through NexGenAI’s forms or other messaging, such information may be collected and used by others. Users which transmit confidential, personal, private, personally identifiable, or sensitive data through their profile, or in any other way on the NexGenAI Site do so at their sole risk and NexGenAI will not be liable in any way.

We have procedures in place to address situations where we suspect that an unauthorized person has had access to your personal information or if this Privacy Policy has been broken. We will notify you and any appropriate authority about such a situation if we are required to do so by law.

We also collect information that you voluntarily give us over the phone, by email, through live-chat services, or through our Site, such as filling out a contact form or signing up for our newsletters. 

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. NexGenAI collects and uses your personal information to operate its Site and deliver the Services you have requested. We will make sure that all your personal information that we have is stored is used lawfully, in an open, honest and fair way, without removing or reducing your rights.

Specifically, we may use information collected about you via the Site to:

• Improving Services: We use your data to enhance our website, tailor content, display content on our Site in the most effective way for you and your device, and analyze usage and trends to provide a better user experience.
• Communication: We may contact you via email for updates, newsletters, new product offers or service recommendations, to respond to request forms, or other relevant information that you may be interested in.
• Analytics: We analyze usage patterns to improve our services and understand user preferences, and we compile anonymous statistical data and analysis for use internally or with third parties.

• Advertising: We may deliver targeted advertising, coupons, newsletters, and promotions, and other information.

NexGenAI tracks every message you send and receive on our Site.

When you join social media groups operated by NexGenAI, we collect any personal information that you give us and may share such information with our partners. You may be contacted by these partners via phone or email.

If you object to any of the above, do NOT use our Site, or upload information on the NexGenAI Site. 

Where we store your personal information 

We may transfer your information, and store it, outside the European Economic Area (EEA). It may also be processed by staff outside the EEA who work for us or for one of our suppliers. These staff may be involved in, among other things, processing your payment details, providing support services such as email communications, and collecting and storing comments. By providing your personal information, you agree to that information being transferred, stored and processed outside the EEA. We will take all steps reasonably necessary to make sure your information is kept secure and in line with this Privacy Policy. We will have controls in place, such as agreements containing appropriate clauses, to make sure that your information is protected to the same standard as if it were in the UK. To protect your information we have put in place suitable physical, electronic and managerial procedures to protect information collected through our Site. Only those employees, agents, contractors and other third parties who need your information for business purposes will have access to it. They will only process your personal information when we instruct them to, and they must keep the information confidential. 

HOW LONG WILL WE SAVE YOUR DATA 

Your information will be kept with us until you notify us that you wish to delete your information.

DISCLOSURE OF YOUR INFORMATION 

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights 

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information, without notice, as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers 

We may share your information with third parties that perform services for us or on our behalf, including search engines, data analysis, email delivery, hosting services, chat services, customer service, technical support, and advertising/marketing assistance. If we need to share your personal information we will take all reasonable steps to make sure it is handled safely and securely, and always in line with the GDPR and relevant laws.

Third-party service providers and suppliers receiving personal information are authorized to use your personal information only for the purpose it was originally intended or as required or permitted by law. However, unless otherwise dictated by law or agreement, we are not responsible for any improper use by such parties.

Marketing Communications 

With your consent, or with an opportunity for you to withdraw consent, we may use your information or share your information with third parties for marketing purposes, as permitted by law. This may lead to us phoning or emailing you to give you information, news and offers on our services. We will not do anything not covered by this Privacy Policy, and we will not send you any spam emails. We will take all reasonable steps to make sure that we fully protect your rights and meet our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

Third-Party Advertisers 

We may use third-party advertising companies to serve ads when you visit our Site. These companies may use information about your visits to the Site and other websites that are contained in web cookies in order to provide advertisements about goods and services of interest to you.

Affiliates 

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

Business Partners 

We may share your information with our business partners to offer you certain products, services or promotions.

Social Media Contacts 

If you connect to the Site through a social network, your contacts on the social network will see your name, profile photo, and descriptions of your activity.

Other Third Parties 

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes.

Sale or Bankruptcy 

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to collect data about your browsing behavior. You can adjust your browser settings to manage cookies. Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your web browser controls to remove or reject cookies. If you choose to remove or reject cookies, you may still use our Site though this could affect certain functionality, features or services of our Site. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information. In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit http://www.youronlinechoices.com.

What are Cookies? 

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use Cookies? 

We use first and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Site to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties. Third parties serve cookies through our Site for advertising, analytics and other purposes.

What about other tracking technologies?

Web Beacons
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Site or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Site to another, to deliver or communicate with cookies, to understand whether you have come to our Site from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

Internet-Based Advertising 

Additionally, we may use third-party software to serve ads on our Site, implement email marketing campaigns, and manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us.

Website Analytics 

We may also partner with selected third-party vendors, such as Google Analytics, to allow tracking technologies and remarketing services on the Site through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing any of our Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

POLICY FOR CHILDREN 

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES 

Most web browsers and some mobile operating systems include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or alteration.

6. Third-Party Links

Our website may contain links to third-party sites. Please review their privacy policies as we are not responsible for their practices.

7. Your Rights

You have the right to access, update, or delete your personal information. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email, or write to us at the following address.

NexGenAI Solutions Group

1858 Pleasantville Road, Suite 110
Briarcliff Manor, NY 10510 USA 

Email: solutions@nexgenai.io

You are responsible for making sure that your personal information is complete, accurate and up to date. If any of your personal information changes, please send us an email at solutions@nexgenai.io.

Sometimes we will not be able to stop using your personal information when you ask us to (for example, if we need to use it by law or to keep to any regulation). We will tell you if we cannot do what you ask, or how your request might affect you, when you contact us.

OTHER WAYS OF ENSURING YOUR PRIVACY 

You may unsubscribe from our marketing email list and any promotional information that we or our partners may send to you by using the unsubscribe function at the bottom of the email. You will then be removed from the marketing email list – however, we may still need to send you service-related emails.

EU PRIVACY RIGHTS & DATA PROTECTION RIGHTS UNDER GDPR 

If you are a resident of the European Economic Area (EEA), you have rights under applicable data protection laws that allow you greater access to and control over your personal information. NexGenAI aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Information. Under the GDPR, you have the right to control how your personal information is used and may include the right to:

• Request access and obtain a copy of your personal information
• Request correction of your personal information (for example, if your name or contact details have changed)
• Request us to transfer your personal information to another person
• Request to be kept informed of how we process your personal information
• In certain circumstances, you may restrict the processing of your personal information and you may also have the right to object to the processing of your personal information
• In certain situations, you may request us to delete your personal information

To make any such request, please use the contact details provided herein. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

We will consider and act upon any request in accordance with applicable data protection laws. If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. For more information, please contact your local data protection authority in the European Economic Area (EEA). You can find their contact details here: http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm

How to exercise these rights

Any requests to exercise your rights can be directed to NexGenAI through the contact details provided herein. Please note that we may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person. You must include sufficient details to allow us to properly understand the request and respond to it. We cannot respond to your request or provide you with Personal Information unless we first verify your identity or authority to make such a request and confirm that the Personal Information relates to you.

CALIFORNIA PRIVACY RIGHTS 

If you are a resident of California, additional rights and procedures applicable to your personal information are set forth in our Privacy Notice to California Residents. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account on our Site, you have the right to request removal of unwanted data that you publicly post on that Site. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Site, but please be aware that the data may not be completely or comprehensively removed from our systems.

Personal Information of Minors 

We do not knowingly collect personal information from minors under the age of 16 through our Site. Certain third party websites that we link to may do so and these third-party websites have their own terms of use and privacy policies. We encourage parents and guardians to monitor their children’s internet usage and instruct their children to never provide any information on any website without their permission. We also encourage parents to review all information a child is submitting online. If you are under 13 years of age, you are not authorized to use the Site, with or without registering. In addition, if you are under 18 years old, you may use the Site and the Services, only with the approval of your parent or guardian.

We do not sell the personal information of users that we actually know are minors under the age of 16.  If We receive affirmative authorization (the “right to opt-in”) from either the user who is between 13 and 16 years of age, or the parent or guardian of a Consumer less than 13 years of age we may share such personal information. Users of our Site and/or Services who opt-in to the sale of personal information may opt-out of future sales at any time. To exercise the right to opt-out, you (or your parent, guardian or authorized representative) may submit a request by contacting us at the address provided herein. If you have reason to believe that a child under the age of 13 (or 16) has provided us with personal information, please contact us with sufficient detail to enable us to delete that information.

TERMS AND CONDITIONS 

Please also visit the terms and conditions section of our Site establishing the use, disclaimers, and limitations of liability governing the use of our website.

ONLINE PRIVACY POLICY ONLY 

This online Privacy Policy applies only to information collected through our Site and not to information collected offline.

CONTACT US 

If you have any questions or comments about this Privacy Policy, please do not hesitate to contact us at our email address: solutions@nexgenai.io

8. Changes to this Policy

We reserve the right to make changes to this Privacy Policy at any time and for any reason. NexGenAI will occasionally update this Privacy Policy to reflect company and customer feedback. We will alert you about any changes by updating the “Last Revised” date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification. You are encouraged to periodically review this Privacy Policy for updates and to stay informed of how NexGenAI is protecting your information. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.